AI voice agents that answer your calls. Outreach that follows up every lead.
AI Xvantage builds AI receptionists, outbound call agents and outreach automation for Singapore teams, on your own phone line, inbox and CRM, with a named person at every handoff.
Illustrative AI-generated footage: a voice agent’s call feeding the voice and outreach lines through to your team.
- Aircon servicing21:43Servicing for two leaking aircon units at a Tampines condoNeeds you · Service team
- Booking moved10:12To move an appointment to Thursday afternoonBooked · Front desk
- Delivery enquiry09:48An update on a delayed deliveryAnswered · Customer service
- New enquiryYesterdayHelp managing calls across three locationsQualified · Sales
- Caller wants
- Servicing for two leaking aircon units at a Tampines condo
- Already done
- Booked Saturday 14:00 and sent an SMS confirmation
- Needs you · Service team
- Call tomorrow at 09:00 to confirm access details
Summary written by the agent, read by a person.
Hear a sample call, first ring to handoff.
An illustrative after-hours booking: the AI assistant answers, qualifies, and books, then hands the job to the service team with a note.
0:47 · Illustrative call · AI-generated voices
21:42
Answered
First ring, after hours
21:42
Qualified
2 units, condo, Tampines
21:43
Booked
Saturday 14:00
21:43
Confirmed
SMS sent to the caller
09:00
Service team
A person confirms access
An after-hours booking for an aircon servicing company, answered by an AI assistant and handed to a person. The business and both voices are invented.
Read the full transcript
- 0:00AI assistant: Good evening, thanks for calling. I'm the after-hours AI assistant. I can book a servicing visit, or get someone to call you back.
- 0:09Caller: Hi, my aircon's been leaking water since yesterday. Can someone come down this week?
- 0:14AI assistant: Sorry to hear that. How many units, and is it a condo or a landed home?
- 0:20Caller: Two units. It's a condo in Tampines.
- 0:23AI assistant: Thanks. I can do Thursday at ten a.m., or Saturday at two p.m. Which suits you better?
- 0:29Caller: Saturday at two, please.
- 0:32AI assistant: Done. Saturday at two p.m., two units in Tampines. Our service team will call you tomorrow morning to confirm the access details.
- 0:40Caller: Okay, thank you.
- 0:42AI assistant: You're welcome. An SMS confirmation is on its way. Good night.
Handoff noteFor Service team
- Caller wants
- Servicing for two leaking aircon units at a Tampines condo
- Already done
- Booked Saturday 14:00 and sent an SMS confirmation
- Needs you
- Call tomorrow at 09:00 to confirm access details
What the agents do every day.
Three of the workflows we build, drawn as they run. Each one is illustrative and opens the product that runs it.
Answers every call, day or night.
An after-hours caller is answered from your approved information, booked, and sent a confirmation.
Hear a sample call· 0:47Inbound call · after hoursIllustrative New callerSaturday 9:42pm · 2m 18sEnded- Caller
Hi, do you have anything this Tuesday for a consultation?
- AI agent
We do. I can offer 10am or 3:30pm on Tuesday. Which suits you?
- Caller
3:30 works.
- AI agent
You're booked for 3:30pm Tuesday. I'll text you a confirmation now.
- Booked
- Confirmation sent
- Summary to front desk
- Caller
Follows up until someone replies.
Email, LinkedIn and call steps continue until a reply, an opt-out, or a booking, then stop.
Campaign · operations leaders, logisticsIllustrative - Done
Day 1 · Email
Personalised intro sent
- Done
Day 3 · LinkedIn
Connection note queued for rep
- Now
Day 5 · Email
Follow-up with a new angle
- Queued
Day 7 · Call
Call task created
- Done
Reply · Outcome
Interested · meeting booked
Sorts the replies into the right hands.
Interested, not now, referral, opt-out: each reply is tagged, and the live ones reach a rep.
Replies · this weekIllustrative Operations Director
InterestedSounds relevant. Can we talk Thursday?
Head of Sales
Not nowNot this quarter. Try me in January.
Founder
ReferralLooping in our COO, who owns this.
Marketing Lead
Opt-outPlease remove me from your list.
Voice agents and outreach. One CRM. Your team at the end.
Seven products on two lines. Voice agents handle the conversations; outreach automation starts them. Both write to the same CRM, and both hand to a named person.
Voice agents
Where most teams start.
Each row is one workflow: what sets it off, what runs, and the person it lands with.
- A call comes in after hoursWhat runs: Answered, qualified, and booked on your calendarRuns on: Voice lineEnds with: Front desk reads the note
- A web enquiry lands at 22:10What runs: Called back within minutes and qualifiedRuns on: Voice lineOutreach lineEnds with: Sales takes the warm lead
- Tomorrow's bookings are unconfirmedWhat runs: Confirmed by phone; no-shows offered a new slotRuns on: Voice lineEnds with: Front desk sees every change
- Last year's enquiries went quietWhat runs: Re-engaged by email and SMS, replies sortedRuns on: Voice lineOutreach lineEnds with: A rep takes each live reply
- You need meetings with operations leadersWhat runs: Accounts researched; email and LinkedIn sequences runRuns on: Outreach lineEnds with: Your rep approves every send
How a build goes: audit, connect, rehearse, go live.
Every build runs the same route. It starts on one short stretch and extends only when that stretch works.
Map the calls and leads you lose
Tell us which calls go unanswered and which leads go cold. We map the volumes, the questions, the rules, and the point where a person takes over.
Connect your systems
Your CRM, calendar, and phone line are connected, and contacts are enriched so each conversation starts with context.
Write, voice, and rehearse
Scripts, sequences, and the agent's voice are drafted with you and tested against difficult calls before anyone hears them.
Go live on one stretch
The system launches on a limited scope. Replies are sorted, meetings booked, and every handoff reaches your team with a note.
Four rules every build keeps
Your accounts, your data
Phone numbers, sending domains, mailboxes, and CRM records stay in your name.
Consent and disclosure first
PDPA consent, Do Not Call checks, AI disclosure, and opt-outs are set before launch.
Rehearsed before it talks
Difficult calls, accents, and awkward replies are tested before any customer hears the agent.
One record per contact
Calls, email, LinkedIn, SMS, and WhatsApp touches are logged against the same contact.
Your accounts, your data, your rules.
Phone numbers, sending domains, mailboxes, and CRM records stay in your name, so nothing is locked inside our tools. Every integration is confirmed during scoping.
- Phone lineYour existing number, or a new one
- SMS and WhatsAppConfirmations and follow-ups
- EmailYour own domains and mailboxes
- LinkedInDrafted by AI, sent by your rep
- CRMHubSpot, Salesforce, Pipedrive, GoHighLevel
- CalendarGoogle, Outlook, Calendly, Cal.com
- WorkspaceGoogle Workspace, Microsoft 365
- Your teamA named owner for every handoff
Built for teams that live on the phone.
Pick the team closest to yours. The exchange is illustrative; the handoff at the end is how every line finishes.

Caller
Hi, I'd like to book a dental check-up, ideally this Saturday morning.
AI assistant
I can do that. Saturday has 9:30 and 11:00 open. Which would you like? I'll send an SMS confirmation once it's booked.
Hands to · Front desk
Sees the booking in the morning with any notes the caller left, and confirms anything outside the booking rules.
Every call that needs judgement reaches a person.
When a call needs a decision, the agent stops and writes a note: what the caller wants, what is already done, and what is needed from the person who takes it from here. Your team reads it in an inbox like this one.
- Aircon servicing21:43Servicing for two leaking aircon units at a Tampines condoNeeds you · Service team
- Booking moved10:12To move an appointment to Thursday afternoonBooked · Front desk
- Delivery enquiry09:48An update on a delayed deliveryAnswered · Customer service
- New enquiryYesterdayHelp managing calls across three locationsQualified · Sales
- Caller wants
- Servicing for two leaking aircon units at a Tampines condo
- Already done
- Booked Saturday 14:00 and sent an SMS confirmation
- Needs you · Service team
- Call tomorrow at 09:00 to confirm access details
Summary written by the agent, read by a person.
Questions buyers ask first.
Something else? Ask us directly
What does AI Xvantage build?
Two things. AI voice agents that answer and make calls, and outreach automation that researches prospects and runs email, LinkedIn, and call sequences. We design, build, and run both on your own accounts, and every workflow hands off to a named person on your team.
Is this software we sign up for, or a service?
A done-for-you service. We build on proven voice and outreach platforms plus the tools you already use, then run and improve the system with you. Accounts, data, and configuration stay yours.
Will people know they are talking to an AI?
Yes. Voice agents introduce themselves as AI assistants and offer a person whenever the caller asks. Outreach is sent from your team's accounts, in your voice, and approved by your team before it goes out.
How do you keep calls and outreach compliant?
Consent, Singapore Do Not Call Registry checks for marketing calls and messages, clear opt-outs, sending limits, and LinkedIn's own limits are designed into each workflow during scoping. Your team confirms the final position; this is not legal advice.
Which tools do you connect to?
Commonly HubSpot, Salesforce, Pipedrive, or GoHighLevel for CRM; Google or Outlook calendars, Calendly, or Cal.com for booking; Google Workspace or Microsoft 365 for email; and your existing phone line or a new number. Every integration is confirmed during scoping.
Where do we start?
With an AI workflow audit. Bring the calls you miss and the leads you lose. We map them, choose the first workflow worth automating, and send a scoped pilot in writing.
Your next booked meeting starts with one sentence.
Describe the calls or follow-up you want handled. We come back with the first workflow worth building and the person it hands off to.
A Singapore SME? Enterprise Singapore’s EDGE Grant can support parts of an AI project. We walk you through the application path during the audit; eligibility is Enterprise Singapore’s decision.