1. Who We Are
AI XVantage is a Singapore-based AI workflow automation agency. This Privacy Policy applies to information collected through this website and related enquiry workflows.
2. Information We Collect
We may collect information you choose to provide, including:
- name, work email, company, and role;
- primary workflow interest, timeline, tools involved, and message details;
- business contact information shared during follow-up conversations;
- technical information such as basic server logs, device data, browser type, pages visited, and approximate usage patterns.
Do not submit passwords, API keys, confidential client data, regulated personal data, or sensitive business information through the public website form.
3. How We Use Information
We use collected information to:
- respond to enquiries and AI workflow audit requests;
- assess whether AI XVantage can help with a relevant workflow or automation project;
- prepare follow-up conversations, proposals, or implementation roadmaps;
- operate, secure, maintain, and improve the website;
- comply with legal, regulatory, security, or dispute-resolution obligations.
4. AI Workflow Audit Information
If you request an AI workflow audit, we may use the information you provide to understand your current tools, workflows, operational bottlenecks, implementation risks, and potential next steps. We use this information only for reasonable business purposes connected to your enquiry, unless another purpose is agreed with you.
5. Consent, Withdrawal, Access, And Correction
Where the Singapore Personal Data Protection Act 2012 applies, we aim to collect, use, and disclose personal data for notified and reasonable purposes. You may contact us to request access to, correction of, or withdrawal of consent for personal data that we hold, subject to applicable exceptions and verification requirements.
6. Sharing Information
We do not sell personal data. We may share information with:
- service providers that help host, secure, operate, or maintain the website;
- email, calendar, CRM, analytics, or automation providers once connected;
- professional advisers, contractors, or implementation partners who need the information to support your request;
- authorities or other parties where required by law, security, enforcement, or dispute-resolution needs.
7. International Processing And Transfers
Website and service providers may process information outside Singapore. Where applicable, we aim to use reasonable safeguards and comparable protection measures when personal data is transferred internationally.
8. Retention
We retain information only for as long as reasonably needed for the purposes described in this policy, including enquiry handling, audit follow-up, business records, legal compliance, security, and dispute resolution. When information is no longer needed, we aim to delete, anonymise, or securely dispose of it.
9. Security
We use reasonable administrative, technical, and organisational safeguards to protect information against unauthorised access, collection, use, disclosure, copying, modification, disposal, or similar risks. No website, email, or internet transmission can be guaranteed to be completely secure.
10. Cookies And Analytics
The current site does not intentionally use behavioural advertising cookies. Hosting providers and platform infrastructure may still process basic technical logs. If analytics, remarketing pixels, or additional cookies are added later, this policy should be updated.
11. Privacy For Children
This website is intended for business users and is not directed to children. We do not knowingly collect personal data from children through this website.
12. Contact
For privacy requests, contact privacy@aixvantage.ai.
13. Changes
We may update this Privacy Policy from time to time. The latest version will be posted on this page with an updated date.